Questions in General Enquiries
How much is my VET STUDENT LOANS Debt?
Can I defer my studies?
Can I change my password in iTrain?
I am struggling with my studies, where can I get help?
Can I apply for an extension?
The next subject is not unlocking, why?
My VET FEE Help form doesn’t list the correct course price because I am getting RPL/CT’s
I find it hard to work online, can I complete my assessments offline?
Can I skip assessments and move on to the next one?
Where do I find the Student Handbook
I can’t login into my course
What program should I use for typing up my assessment so that the trainer can read it?
What is my password?
Can I use any web browser program to access iTrain?
I just hit submit on my SEQUAL Assessment. How long until I get my certificate?
I can't access the Learning Management System.
What is a USI?
Can you send me a letter for centrelink?
I did my tax return, and it says I have a VET FEE Help debt, but I cancelled my course
Can you email me a copy of my certificate?
Why won’t my VET FEE Help form let me click submit?
Can I get a Certificate reprint?
Why do I need a USI?
How long does it take to complete a SEQUAL Registration course (or Renewal)?